If you or anyone in your household feels unwell the evening before or day of your appointment you should contact us asap to cancel or re-arrange. Our cancellation policy is still suspended so there will be no fee if you can’t make it. Anyone experiencing a new cough, fever, chills, shortness of breath or loss of taste or smell should not enter the salon.
Please be aware that we will have no waiting areas at this time. With this in mind, we kindly ask that you turn up for all appointments alone and on time- if you arrive early for your appointment you will not be seen and if you arrive late we require notice, otherwise, you may be turned away.
All of our staff have been busy during lockdown undergoing complete Coronavirus training to ensure that they fully understand the virus, how it spreads and how we can prevent the spread. In line with this training, we have introduced a whole new safety protocol to minimise all risk.
Each of our staff members has appropriate PPE to wear depending on the treatment being given, including gloves, masks and visors and there are sanitising stations in every treatment room and in our reception area, which we encourage everyone to use regularly. All clients will be asked to sanitise their hands and wear a face-covering before entering the premises, disposable masks will be made available at the reception.
48hrs prior to your appointment you will receive a digital consultation form & health questionnaire. We will need it to confirm your booking, if you have any difficulties completing this, please give us a call.
We look forward to welcoming you through our doors and yes, it may seem a little different but it will still be the same amazing treatment!